Old Manse Guesthouse Accommodation

Accessibility Statement for The Old Manse

Introduction

Our elegant Victorian stone built property is steeped in history and is ideally situated in a quiet leafy residential area. A short walk takes you to the town centre, Opera House & Pavilion Gardens. There is private parking. We are a totally non smoking guesthouse.

The house was built circa 1890 and whilst we aim to meet the needs of all our guests there are some period features which might make access difficult for people with limited mobility. All bedrooms are located on the First and Second floors, with access only from the stairs. We have no ground floor bedrooms.

Pre-Arrival

  • The nearest bus stops are 0.32 miles away
  • The nearest railway station is 0.53 miles away
  • The nearest shops are 0.32 miles away
  • There are several local taxi companies, we can make bookings for you in advance

This website shows pictures of our accommodation and further information about the services we provide. You can contact us by telephone, text or email.

Arrival and Car Parking

  • We ask that you advise us of your anticipated time of arrival, so that we can be here to welcome you
  • Arrival time is usually from 14:00. However, if you require your room earlier, we will do our best to accommodate if arranged in advance
  • There is parking for up to 2 cars on our flat tarmac drive. Road parking is plentiful and well lit
  • We offer assistance with your luggage to the bedroom from your car

Main Entrance

  • Entrance into the house is via a door into the porch and a door into the lobby, both with a step. There is a further door into the hall
  • There is a doorbell on the first external (porch) door
  • We escort all guests to their rooms with a guided tour

Guest Accommodation – Public Areas

  • Dining room and reception are both on the ground floor off the hallway
  • Guest toilet available on the first half landing. You reach this from the hallway and there are 13 steps up a carpeted stairway with a handrail on the left.
  • Public areas are well lit at all times, with backup emergency lights
  • All public areas have smoke detection heads connected to the fire alarm. The evacuation procedure is displayed in all rooms
  • A selection of local attractions and information can be found in the lobby

Dining Room

  • This is on the ground floor off the hallway
  • Public areas are well lit at all times, with backup emergency lights
  • All public areas have smoke detection heads connected to the fire alarm.

Bedrooms

  • All bedrooms are located on the First and Second floors
  • First floor – Rooms 1 (double or twin), 3 (double or twin plus sofa bed) and 4 (double or twin)
    There are 13 steps up a carpeted stairway with a handrail on the left to the first half landing, an additional 5 steps and then a fire door to the first landing. All rooms are ensuite, consisting of a shower, wc and wash basin, with vinyl flooring. All beds can be accessed from both sides
  • Second floor, half landing – Room 8 (single).There are 11 steps from the first floor to the second floor half landing up a carpeted stairway with a handrail on the left, then a step up into the bedroom. The bed can only be accessed from one side. The private bathroom is located on the Second floor, which is up a further 5 steps, consisting of a shower, wc and wash basin, with vinyl flooring
  • Second floor – Rooms 5 (double or twin), 6 (double or twin plus sofa bed) and 7 (double or twin). There are 11 steps from the first floor to the second floor half landing up a carpeted stairway with a handrail on the left, with a further 5 steps up to the second floor. All rooms are ensuite, consisting of a shower, wc and wash basin, with vinyl flooring. All beds can be accessed from both sides
  • All bedrooms have hairdryers, remote controlled televisions, tea & coffee making facilities and bottled water
  • The house is centrally heated throughout but temperatures can be adjusted in each room to suit individual requirements
  • Ceiling lights, desk and bedside lamps are in all rooms
  • Cotton sheets and synthetic duvets and pillows are used. Blankets are in the wardrobe if required
  • A wardrobe, dressing table and seating is in all bedrooms
  • There is a Guest Information folder in each bedroom which contains further information about The Old Manse and the local area, with details of emergency contacts including doctors and hospitals
  • Safety information door sign to alert staff and guests that additional help is required in the event of evacuation. If you have any mobility or hearing disabilities, please inform us on arrival.
  • All bedrooms have smoke detection heads connected to the fire alarm. The evacuation procedure is displayed in all rooms. In the event of a fire the fire alarm will sound. Please follow evacuation procedures
  • There is a fire extinguisher on all floors

Additional Information

  • We are happy to cater for special dietary requirements. Please advise us of these before your arrival
  • We are happy to refrigerate any medication. We can also keep perishables in our fridge
  • Mobile phone reception at the guesthouse is generally ok but in some of the surrounding area there is no signal
  • We are open all year

Future Plans for our Guesthouse

We are constantly upgrading the accommodation to maintain our high standards. If you would like to make any suggestions, these will be willingly received.

Thank you for reading our accessibility statement for the Old Manse Guesthouse. We hope we can accommodate you.